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Support to TaskStream's clients is provided by the Mentoring Services team based in our New York City headquarters. Staffed by knowledgeable implementation and product support experts with extensive experience working with organizational leaders, program managers, and individual instructors, this team offers complete guidance and consulting on implementation and sustained use of TaskStream.
The sequence of expert consulting activities provide by Mentoring Services is:
- Orienting - familiarizing new or potential clients with the tools.
- Envisioning - defining an outcome and specifying how constituents use the tools in their various roles. Customizing templates to meet the needs or desires of the institution or organization.
- Creating - guiding and assisting with the planning and design of implementation including the assembling of programs and the configuring of the tools to meet the needs of the organization.
- Implementing - working closely with the leaders, instructors, and learners during the critical implementation phases.
- Continuous improvement - supporting all constituents as the program matures and evolves over time.
TaskStream's Mentoring Services distinguishes itself as a provider of the highest level of supporting services.
Multiple Support Options are Available
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| Telephone Support |
1.800.311.5656 |
| Email |
help@taskstream.com |
| Up-to-date online and downloadable help documents |
Access the Help Index or contextual help pages from anywhere within TaskStream |
| Online orientation, presentation and training |
Call or email to inquire and schedule an online session |
| On-site training is available to organizations for a daily fee |
Call or email to inquire and schedule an on-site training |
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